emptiness

It was the day before Thanksgiving, and there was only an hour left before we would close our doors until the following Monday. Crowds still pressed through the halls, tracking in leaves and cold blasts of the November wind, but the place felt warmed by the smiles on people's faces. Our phones had been ringing feverishly all week with families desperate for assistance, but by this time the calls had begun to quiet. 

As we served this final press of families, staff were already talking about their holiday plans, buttoning their coats, and wishing their colleagues best wishes for the long weekend. And that’s when Jasmine rang.

“Do you have any food left?” Those were the first words that came through the receiver. Her voice was breathless. 

After being assured that we did in fact still have food boxes available, she asked how late we would be serving. “I’m not really sure how this works.” She’d never sought this sort of assistance before, and she was uncomfortable with the thought of accepting the gift of food.

“We only have about one hour left,” our staff informed her. The other end of the line went silent. “Can you make it here by then?”

“I’m …” she started, but then paused. “We’ll try,” she finally replied.

She never made it. But a half hour after we had served our last meal and closed our doors, the phone rang again. Most of our staff had tidied up their areas and had gone to be with their families. We answered the phone, and it was Jasmine. She explained her situation and pleaded with us to make an exception by delivering the food box to her. After listening to her present conditions, one of our staff members volunteered to make the delivery.

It turned out that Jasmine and her two-year old daughter were now homeless. They had come up with enough money to stay in a Motel 6 for the night, and that is where we met them on the evening before Thanksgiving. At that time all across the country there were warm and wonderful homecomings: students returning to their parents after their first semester away at college; grandparents flying across country to spend the holidays with their grandchildren; friends reuniting after years apart. But for Jasmine and her daughter, things were happening in reverse. Their lives were fracturing.

When we brought the food box into Jasmine’s room, she thanked us with what seemed an outpouring of all the grief she had been carrying for her family. In the cold, sterile, artificial furnishings of the motel room, everything she had ever associated with Thanksgiving seemed a mockery--something for somebody else. Yet even in such circumstances, in the midst of so much despair, she was overwhelmed with gratitude at our offering. And as she shared her appreciation for the food we had brought, her daughter’s eyes remained fixed and inexpressive. I think I would prefer to have seen her daughter express anything at all, rather than such emptiness. At two years old, emptiness.

After a few minutes of thanks and reassurance, we felt compelled to ask the disturbing question regarding how she planned to prepare the food. She held her daughter close, adjusted her little knit cap, and—as if apologizing—pointed out that the motel lobby had a microwave.